Companies outsource their benefits administration to a third party for a wide variety of reasons — to ensure compliance with laws and regulations, to gain access to expertise and technology that they otherwise couldn’t afford, or to help current HR employees get refocused on the core company business, to name a few.\r\n\r\nBut positives usually don’t come without some balance, and choosing to outsource benefits administration can also come with its fair share of challenges. Here’s a look at some of the most common complaints that come with choosing to outsource benefits administration, and what you can do to alleviate some of the stress.
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